Privacy Policy

1. Information we collect

Information you provide

When you contact Nutakor Law, we may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Country of residence
• Immigration status
• Details about your immigration matter
• Information included in consultation requests or correspondence

Information collected automatically

When you visit our website, our website platform collects limited technical information through cookies:

• IP address and general location, such as your city or country
• Browser and device type
• Pages visited and time spent on the website
• The website or search engine that brought you to our site

2. How we use your information

Providing legal services and responding to inquiries

We use the information you provide to:

• Respond to consultation requests
• Understand your immigration situation
• Communicate with you about your matter
• Provide legal services where an engagement has been established
• Schedule appointments and consultations

Improving our website

We use the technical information listed under Information collected automatically to understand how visitors use our website and to improve it.

3. Consent

By submitting a form, emailing us or calling us, you agree that we may collect, use and share your information as described in this policy.

You can withdraw consent at any time by contacting our privacy officer. If you withdraw consent, we may no longer be able to respond to your request or provide legal services. We will still keep the information that the law or our professional obligations require us to keep.

4. Sharing and service providers

We do not sell personal information

Nutakor Law does not sell, rent or trade your personal information.

When we share information

We share information only when necessary:

• To provide the legal services you requested, for example with Immigration, Refugees and Citizenship Canada (IRCC) or a court
• With the service providers listed below, which run our technology
• When required by law or by our professional obligations

Our service providers

We use the following services to run our website and our practice. Each one handles your information only to provide its service to us.

• Squarespace hosts our website and receives the forms you submit
• Google Workspace provides our email, document storage and video calls
• Clio, our practice management software, stores client files

Information stored outside Canada

Squarespace and Google store information on servers in the United States and other countries. When your information is stored outside Canada, it is subject to the laws of that country and may be accessed by its courts, law enforcement or national security authorities.

5. Cookies and website analytics

Cookies are small files saved by your browser. Squarespace uses them to keep our website working and to give us statistics about visits. They collect the information listed under Information collected automatically.

Managing cookies

You can block or delete cookies in your browser settings. The website will still work, but some features may not.

6. Retention, security and breaches

How long we keep information

• If you contact us and do not become a client, we keep your inquiry for up to two years, then delete it. We keep your name and the general nature of your inquiry longer, to check for conflicts of interest as our professional rules require.
• If you become a client, we generally keep your file for 15 years after it is closed, which meets the record keeping guidelines of the Law Society of Ontario. We then destroy it securely.

How we protect your information

Nutakor Law takes reasonable steps to protect personal information against unauthorized access, disclosure, alteration or misuse. While we take appropriate precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

If there is a breach

If a breach of our security safeguards creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as soon as feasible. We will explain what happened and the steps you can take to reduce the risk. We keep a record of every breach, as the law requires.

7. Your rights and requests

You have the right to:

• Ask for access to the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Ask how your information is collected, used and shared
• Withdraw your consent, as explained in Consent

To make a request, contact our privacy officer. We may ask you to confirm your identity and we will respond within 30 days. If we cannot provide some information, for example because it is protected by legal privilege or concerns another person, we will explain why.

8. Privacy officer

Our privacy officer is responsible for how Nutakor Law handles personal information.

9. Lawyer-client relationship and confidentiality

Website information is not legal advice

The information provided on this website is for general information purposes only and does not constitute legal advice.

Contacting the firm does not create a lawyer-client relationship

Submitting information through this website, email or contact forms does not create a lawyer-client relationship. A lawyer-client relationship is created only after confirmation by Nutakor Law and completion of the required engagement process.

Do not send confidential documents through this website

Please do not send confidential documents or sensitive personal information through website forms unless instructed by the firm to provide documents through a secure method.

10. Links to other websites

Our website may contain links to other websites. Nutakor Law is not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any website you visit.

11. Changes to this policy

Nutakor Law may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.